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4 Step/4 Skill™ Competency

DETAC's 4 Step/4 SkillTM approach to competency and training makes it easy to understand and apply. A simple way to train leadership, trainers and employees on the process, in order to provide a consistent way to develop required skills and competencies.

The customizable online course, 4 Step/4 SkillTM Competency, provides a foundation for the process and is used in conjunction with an evaluation of current practices followed by appropriate coaching and support to grow the program.

Features:

  • PC and iPad compatible (supplementary modules are being designed for mobile devices)
  • Build a common understanding to speed up on-job training and improve consistency
  • Start and stop training at your convenience
  • Printable certificate
  • 24/7 365 access to online training
  • Printable resources for easy reference

Course content includes:

  • An overview of successful competency program using the 4 Step/4 SkillTM approach 
  • Applying the 4 Steps in practical situations
  • Understanding how to build and apply the 4 Skill Areas in the context of realistic scenarios
  • How to integrate the program into the routine business to make it sustainable
  • Customizations as required to fit with the specific business environment and existing programs
  • This course will take 40-60 minutes to complete.

Course Requirements

High-speed InternetHigh-speed internet connection
 Adobe Reader Adobe PDF Reader
Details
4 Step/4 Skill™ Competency
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