LearnLinc v4.0 - Recent tests of LearnLinc 4.0 running under Windows 2000 have revealed a serious potential issue with the Custom installer.  Under NO CIRCUMSTANCES should you install LearnLinc 4.0 on a Windows 2000 machine using the "Custom Installation" option from either the Virtual Campus or the CD-ROM.  Doing so may render the operating system unbootable.  This issue will be fixed in LearnLinc 4.5, due to release soon.

All other LearnLinc 4.0 installation options (including the "Typical" and "Full-Multimedia" options) worked properly in our tests under Windows 2000, with one minor caveat:  if you are installing on Windows 2000 and are connecting through a proxy server, you may have to manually set your proxy settings in the LearnLinc client control panel after you have completed the installation.

Other than these important issues, we are pleased to announce that all other LearnLinc client functionality worked properly in our tests.  The result of these tests is that we will now officially support LearnLinc 4.0 on Windows 2000.

LearnLinc v3.1 - During testing, we have found that the LearnLinc v3.1 server is incompatible with the recent Microsoft ODBC drivers version 4.00.3711.08 (02/05/99).  These new ODBC drivers are installed by products such as MS Office 2000, MS Media Services 4.0, Microsoft FrontPage 2000 and more.  If you wish to install new products on your LearnLinc server such as MS Office 2000, please make sure to install them on a "dummy" server first to test and see whether the ODBC drivers are upgraded to the new version.  If you do happen to install the new ODBC drivers on a LearnLinc v3.1 server system, there are only two options available to you:

1. Upgrade LearnLinc to version 4.0 (available now) which does not share this incompatibility with LearnLinc v3.1. If you have a maintenance and support contract for LearnLinc, you should have received this upgrade automatically.  If you do not, and you wish to receive the LearnLinc version 4.0 upgrade, please contact our office.
2. Erase your server's primary hard drive and reinstall Windows NT and LearnLinc server from scratch. This is to be done with advanced planning and extreme caution by a professional.
   Note: DETAC shall not be held responsible for damages resulting from your attempting this procedure - proceed at your own risk!

Please note that this affects the LearnLinc v3.1 server only.  Clients are not affected.

LearnLinc v3.x - Microsoft has released version 3.0 of NetMeeting which is incompatible with NetMeeting 2.x.  If you wish to upgrade your LearnLinc users to NetMeeting 3.0, you must ensure that all LearnLinc users (instructors and students) upgrade to NetMeeting 3.0.  If any still use NetMeeting 2.x, they will be unable to participate in Application Sharing involving people with NetMeeting 3.0.

LearnLinc v3.x/v4.0 - DETAC has created a brief overview of the Q&A file format for use with LearnLinc software.  It may be useful to instructors and curriculum developers using LearnLinc.

LearnLinc v2.x/v3.x/v4.x - If you are experiencing difficulty viewing PointPlus compressed slide shows with your Netscape Web Browser, you are probably being affected by one (or more) of the three following issues...

LearnLinc v2.x - Because several of our clients and one of our business partners have expressed interest in using proxy server software other than Microsoft's Proxy Server 2.0, we tested a product named 'Hummingbird SOCKS Client' extensively and were impressed with the results.

LearnLinc v2.x - ILINC's customer service team has confirmed a new software bug which will eat up connection licenses on your OnLive! Audio Conference Server.

LearnLinc v2.x - This is essentially a minor maintenance release and addresses *all* of the problems that I have encountered with the previous release.

LearnLinc v2.x - The build number for this release is 300.72. The newest build incorporates a patch which allows better AppShare connections when behind a Microsoft Proxy Server 2.0 firewall. The technical staff at ILINC report that it has been tested with this product and works fine.

LearnLinc v2.x - The ILINC customer service team created this troubleshooting template to aid in LearnLinc installation/setup. The most commonly asked questions about setting up LearnLinc are answered here and it should be consulted as your first step in resolving your installation and setup issues.

LearnLinc v2.x - Here are the firewall ports that need to be opened to use LearnLinc I-Net 2.01. All settings have been successfully tested using Microsoft Proxy Server 2.0.

LearnLinc v2.x - The OnLive! Audio Conference Server software requires that a SoundBlaster 16-bit sound card be installed in the server it resides on or it will behave unpredictably. When setting up your audio server, please make sure this hardware requirement is met.