DETAC's 4 Step/4 SkillTM approach to competency and training makes it easy to understand and apply. A simple way to train leadership, trainers and employees on the process, in order to provide a consistent way to develop required skills and competencies.
The customizable online course, 4 Step/4 SkillTM Competency, provides a foundation for the process and is used in conjunction with an evaluation of current practices followed by appropriate coaching and support to grow the program.
Features:
- PC and iPad compatible (supplementary modules are being designed for mobile devices)
- Build a common understanding to speed up on-job training and improve consistency
- Start and stop training at your convenience
- Printable certificate
- 24/7 365 access to online training
- Printable resources for easy reference
Course content includes:
- An overview of successful competency program using the 4 Step/4 SkillTM approach
- Applying the 4 Steps in practical situations
- Understanding how to build and apply the 4 Skill Areas in the context of realistic scenarios
- How to integrate the program into the routine business to make it sustainable
- Customizations as required to fit with the specific business environment and existing programs
- This course will take 40-60 minutes to complete.
Course Requirements

High-speed internet connection

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