DETAC's 4 Step/4 Skill^TM approach to competency and training makes it easy to understand and apply. A simple way to train leadership, trainers and employees on the process, in order to provide a consistent way to develop required skills and competencies.

The customizable online course, 4 Step/4 Skill^TM Competency, provides a foundation for the process and is used in conjunction with an evaluation of current practices followed by appropriate coaching and support to grow the program.

Features:

• PC and iPad compatible (supplementary modules are being designed for mobile devices)
• Build a common understanding to speed up on-job training and improve consistency
• Start and stop training at your convenience
• Printable certificate
• 24/7 365 access to online training
• Printable resources for easy reference

Course content includes:

• An overview of successful competency program using the 4 Step/4 Skill^TM approach 
• Applying the 4 Steps in practical situations
• Understanding how to build and apply the 4 Skill Areas in the context of realistic scenarios
• How to integrate the program into the routine business to make it sustainable
• Customizations as required to fit with the specific business environment and existing programs
• This course will take 40-60 minutes to complete.

High-speed internet connection

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